Shipping policy
At Fox Nut Factory, we work hard to ensure that your order reaches you as quickly and safely as possible. Every order is carefully processed and packed to maintain product quality during transit.
The information below outlines our shipping timelines, delivery process, and important details for both domestic and international orders.
Shipping Within India
We proudly deliver across India.
- Orders are typically processed within 1–2 business days after payment confirmation.
- Once shipped, delivery generally takes 3–7 business days, depending on your location.
- Any applicable shipping charges will be displayed during checkout before you complete your purchase.
- Free shipping may be available on selected orders, promotional offers, or special campaigns.
Please note that delivery timelines are estimates and may vary based on location, courier availability, and external factors.
International Shipping
We currently ship to selected international destinations, including the USA, Canada, Australia, UAE, Singapore, and other eligible countries.
- Orders are typically processed within 1–3 business days after payment confirmation.
- Delivery usually takes 7–15 business days, depending on the destination country and customs processing.
- International shipping charges are calculated and displayed at checkout.
- Customers are responsible for any customs duties, taxes, import charges, or other fees imposed by their country's authorities.
International delivery timelines may vary based on customs clearance procedures and local carrier operations.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email or SMS.
Using the tracking information provided, you can monitor the progress of your shipment and stay updated on its estimated delivery status.
Delivery Delays
While we always strive to deliver orders within the estimated timeframe, occasional delays may occur due to circumstances beyond our control.
These may include:
- Adverse weather conditions
- Customs clearance procedures
- Courier or logistics service disruptions
- Public holidays
- Peak shopping seasons and high order volumes
Fox Nut Factory is not responsible for delays caused by third-party shipping carriers, customs authorities, or unforeseen circumstances affecting transportation services.
Incorrect or Incomplete Shipping Information
To ensure successful delivery, please provide accurate and complete shipping details when placing your order.
If an order is returned due to an incorrect, incomplete, or undeliverable address provided by the customer, additional shipping charges may apply for reshipment.
Need Assistance?
If you have any questions regarding your shipment, delivery status, or shipping policies, our team will be happy to assist you.
Fox Nut Factory
Email: support@foxnutfactory.com
Phone: +91 7798278951